There are a variety of reasons why you may be unable to view your report. Below are troubleshooting tips that address the most common reasons. If you can't resolve the problem, please contact Customer Care so that we may assist you.
Scenario: You saw a screen informing you that your report was being generated, but the page that appeared did not seem to be your report, so you entered the person's name in the search box.
Solution: You may have left the report page. Follow these steps to view your report.