The best way to resolve this problem depends on why your payment was declined. Here are some common causes and solutions.
Problem: Invalid credit/debit card information
Solution: Review your billing information to make sure that your card number, expiration date, security code, and billing address are correct and up to date. To do so, please Sign In and then access My Account. Billing information can be edited once on the page.
Problem: Credit limit exceeded or insufficient funds in your account
Solution: Check with your financial institution to verify that you have sufficient credit or funds.